led multiple design thinking workshops to enhance in-house innovation program.

client: swiss insurance

audience: internal employees

year: 2020

#collaborative workshops #personas #customer journey maps #clickable prototypes #service blueprints #agile methodologies

We offered focused consulting support to ensure the success of critical steps in the comprehensive innovation program at Baloise to develop the foundation of new and innovative products.
We lead multiple 2-day Design Thinking workshops tailored to each of the 5 different teams and their pitched business ideas.

impact

customer and business value

The Design Thinking workshops helped the team’s develop a mindset that fosters innovation, empathy, and problem-solving skills.
This has challenged each team’s original idea and set them up with a clear roadmap and plan to validate their assumptions, leading to more effective and user-centric outcomes.

an idea brought to life

Through the support of the innovation program and the 2-Day Design Thinking workshop, the idea of enabling the simple sharing of vacant parking spaces, was implemented and successfully brought to market.
It is now a fully operational start-up!

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